Mac Carpeli
For Lowes: This is my personal and unique opinion of Lowe芒鈧劉s Home Centers, LLC 350 Diedrich Boulevard Ashland, KY 41101 also known as Store Number 1123.
This opinion was formed based on my recent personal experience with Lowe芒鈧劉s. On November 16, 2019, I purchased an LG WHT WT7300CW washer, MED663HW dryer and XHPC155XW dryer stand from Lowe芒鈧劉s.
When the salesperson rang up the sale, the total was $400 more than the advertised price. We had shopped the features and benefits of similar units and made our final selection based on the value of the advertised price displayed on the Lowe芒鈧劉s price card for each item.
The Lowe芒鈧劉s salesperson said not to worry, and that the price would be adjusted as promised using a mail-in rebate which would give us $400 in Visa Prepaid Cards. On November 18, 2019, we mailed our Lowe芒鈧劉s receipt and rebate forms as instructed and patiently waited the 8 weeks of processing time. By mid-January 2020, the promised $400 in Visa Prepaid Cards had not arrived. In an attempt to resolve the situation, we visited the store twice. Lowe芒鈧劉s customer service couldn芒鈧劉t find any registration of our rebate. Eventually we found a customer service staffer that directed us to contact the Lowe芒鈧劉s Rebate Center directly at (877) 204-1223. The Lowe芒鈧劉s Rebate Center informed us that there wasn芒鈧劉t a valid rebate offer for the items we purchased and that we would not be receiving the $400 in Visa Prepaid Cards.
On 2.14.2020 The new Lowe芒鈧劉s Store Manager Tracey told me that the former store manager and 脗陆 of his staff in Appliances were terminated for similar complaints, but there wasn芒鈧劉t anything she could do because it happened before she was assigned to that store.
In my opinion, Lowe's lied to me to sell appliances at a price $400 higher than I was willing to pay. Knowing that Lowe芒鈧劉s staff had used this ploy to sell appliances is simply appalling. In my opinion, knowing that Lowe芒鈧劉s terminated the store manager and key employees for doing this to other customers is shocking, but honorable. However, in my opinion, knowing that Lowe芒鈧劉s won芒鈧劉t make it right with their customers makes them complicit.
Lowe芒鈧劉s is no longer the friendly do-right retailer that Lucius Lowe founded. It is my opinion that their actions are unconscionable and possibly illegal. YOU HAVE BEEN WARNED! And by giving my truthful and honest opinion, I hope to help Lowe芒鈧劉s improve its honesty, transparency, integrity and services in the future of dealing with me and its other customers.
Posted Feb 18, 2020 by Mac Carpeli from Ashland, KY. This is the subjective opinion of a traveler and not of 快三平台.
