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KOA Journey Newberry Sumter

This is the subjective opinion of traveller and not of Allstays LLC.

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We called a week before arriving to book a site for a month. It was 900. The lady ask the size of our camper and we told her 44 ft. On the day of arrival we called and told them we were going to be late checking in. They assured us that it was going to be ok and our site information would be in a box outside the office because they closed at 6pm eastern time. Once we arrived on site we stopped at the office as instructed and got our packet. The put us in a pull through site 34. It was small and I could not get my big rig in that spot. So after making several attempts and scraping the side of my camper a lady and a man came out to help. I had to leave the park and come back in as the roads inside the park are extremely tight for a big rig. When I came back they put me in sit 36 that was a little bit better. I was able to get into the site but I was not able to park my truck at the site because they had just enough room for my RV. I had to park in a Viator鈥檚 spot down the road and walk to my RV. Other than that the staff was super nice and accommodating. Loved the notifications they send out via text and email explaining the events for the week. Just wished I could have had a spot that fit my rig and truck. As there was several but never was offered those.
Ray
Posted Sep 24, 2024; Houma, La
The staff is excellent and very friendly. We芒鈧劉ve stayed here a few times over the past couple of years for a single night. This was the first time we芒鈧劉ve had an issue with trees needing to be trimmed, especially when exiting. There is an overgrown evergreen along the side of their exit road inside of their park that scrapes the side of the rigs. You would think they would be more considerate of people with expensive rigs not getting scratches and scuffs. Also, the site we were in, as well as some others we saw, needed to have their branches trimmed. It芒鈧劉s not uncommon for ants to climb down the tree and low hanging branches invite unwelcomed guests. Until they can trim their trees, I doubt we will return.
Jim
Posted Oct 18, 2022; Florida
Very nice campground that is clean and the office staff is very nice and helpful. The only reason I gave a 4 instead of a 5 is that a man on a golf cart who works for the KOA drove by our site at 8:45 pm and asked me if I had been in the pool earlier. I replied that I hadn芒鈧劉t. He then said that someone had broken their umbrella at the pool and they were looking for who might have broken it. Both me and my wife were walking earlier and we both saw a gust of wind turn the umbrella and table over and the kids in the pool got out of the water and set it back up and then cranked it down so it wouldn芒鈧劉t happen again. When I told him this, he replied 芒鈧揘O, that couldn芒鈧劉t have happened!芒鈧 I told him again that we had seen it and he angrily replied 芒鈧揟hat couldn芒鈧劉t have happened!芒鈧 Well I saw what I saw and was just trying to help, but clearly I must be a liar and a customer liar at that. I hate that a good visit was spoiled with poor customer service/communication. I don芒鈧劉t like being called a liar!
Chris
Posted Jun 24, 2022; KY
This an excellent, manicured KOA. Staff was very helpful. Laundry is the cleanest we芒鈧劉ve seen in a year and very reasonably priced! Highly recommended!
BobS
Posted Jun 17, 2022; Atlanta
We just stayed one night on our way to Tennessee. The staff is super friendly, the bathhouse is nice and clean, laundry was a nice plus. It was a Saturday night and they had live music in the pavilion which was nice. There's a little store attached to the office. It was a little rainy and there was a lot of puddles and mud. I know the rain is out of their control, but wish there were more gravel used to smooth out the muddy areas. We have a 38 foot travel trailer and it fit in the pull through, but not with the truck. Which was a bummer since we weren't planning on unhooking since it was just a one night stopover. When making your reservation, I suggest adding a couple feet to your rig length to get a site that's long enough. The staff was really nice and kept apologizing for the site. They were pretty booked up so no other options were available. We camped at Newberry / I-26 / Sumter NF KOA in a Travel Trailer.
J and M
Posted Aug 18, 2021; FL
Very pleasantly surprising stop! We booked online and then checked in after hours (both very easy), and then were greeted by name when the owners were out doing their evening rounds! We could tell they take a lot of pride in park upkeep and the landscaping was beautiful with a lot of tasteful personal touches. The laundry room was great with 3 washers, and 3 dryers, one of which was a huge hotel style that dried super fast! Would highly recommend this park for a quick stop or very peaceful longer stay!
JP
Posted May 05, 2021;
New owners who are friendly and accommodating. This may be the cleanest and most squared away campground I芒鈧劉ve ever stayed in. I highly recommend it!
Paul Hellings
Posted Aug 16, 2020; Northeast Florida
I have stayed here many times over the last 4 years. The stays ranged from a few days to a few weeks. The place is well managed. The facilities are spotless. Although they don芒鈧劉t have cable, they accommodated need with an open spot so my dish was usable. The price is very fair for what you get here. The internet was great and free. It芒鈧劉s quiet and even the longer stay camper area is clean and does not look like a normal camping areas. I would recommend this place for short or long term camping. The owners work very hard at improving the grounds. Overall it芒鈧劉s one of the best places for the price hands down. I read an earlier review that mentioned the friendliness of the office. I agree they are not Paula Dean welcoming you and partying with you. However, they are not rude and I would prefer someone who takes care of the property and runs a tight ship where you feel safe and secure over baked cookies any day.
Crystal Younger
Posted Feb 29, 2020; New Orleans
A very quiet and rural rv park. The owners are very friendly and extremely hard working. The sites are level, the bathrooms are very clean as is the laundry room and $1.50 wash and $1.00 dry. There is a salt water pool open seasonally. Good WIFI throughout the park but no cable. OTA tv channels are poor due to lots of trees. A good overnight park and we would return if in area.
Navypoppop
Posted Jun 28, 2019; Florida
Good level sites. Great staff. Good internet. We have stayed here twice will do it again.
BtownTraveler
Posted Feb 21, 2019;
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