¿ìÈýƽ̨

My wife and I made reservations for 2 months at Frontier Campground with no issue. We spoke with the owner directly, he took our +$500 deposit for the first month over the phone and confirmed our check in date. When we arrived to check in nobody was working and a sign in the door stated they were closed on the weekend. After several attempts to reach the owner, we had zero replies and no refund. We had to dispute the charge on our credit card and wait almost 2 months for the issue to be resolved. I wish I could give zero stars. DO NOT TRUST THIS CAMPGROUND OWNERSHIP!

Beautiful, wooded campground that can accommodate our 42' 5th wheel. The owner is a nice man and very helpful. The campground is under CCCTV surveillance for the security and safety of anyone who stays there. We have stayed her a lot over the past 3 years and would highly recommend a stay here. Since they only allow weekly and monthly reservations, this keeps out the "weekend party" people which keeps it a more quiet, family atmosphere which we greatly appreciate. We will gladly stay here again!

Great place, nice and shady, wonderful people, clean bathrooms, close to a ton of stuff!

I've read all of the reviews, on all of the various sites, and it seems Walter gives us all the creeps, and is a less than stellar business owner. I wish I had read the reviews before I gave this man my credit card number.

I called in July, and inquired about reserving a full hook up space for 1 month, for my employee. I asked about their pet rules, and I asked if they had any age restrictions on units, as my employee's trailer is an retro trailer, that's been a labor of love to be restored over the years. We discussed that their pets were ok, and that there were no trailer age restrictions. I called back the next week, happened to get Walter on the phone, and paid for the month in full, and a receipt was emailed.

A month and a half later, my employee showed up, after driving 1000 miles, and called me to say he'd arrived at the campground, and that Walter was denying his entry. He said that Walter did not like his trailer, and was basically insinuating that he was a [bad] dealer. I asked to speak to Walter. Walter said that he did not like the appearance of the trailer, and I reiterated that I had asked about trailer age restrictions, and that there were none. He said, again, that there weren't, but that he just thought it was ugly. I said, "sir, this is an old trailer, that is being restored, as I mentioned when I made the reservation. They're not moving in, they're staying for 1 month, and I've already paid you $515 in full." He said "the money was not a problem, I'll get you a full refund. They just can't stay here." He then went on to say they're "just kids." I said they're 20 years old, and they manage my company, and do an amazing job." He refused to let them stay.

I found them a different local campground, and after 1000 miles and this frustration, they towed to a place where they were more welcome.

A while later, a credit showed up on my account, not for the $515 I paid, but for $485. I called and asked for Walter. I explained who I was, and he remembered. I told him the discrepancy over the refund amount, and that it was missing $30 and asked if there had been some sort of mistake. The next five minutes proceeded to be a bizarre conversation of him telling me that he had "fees to pay and whatnot" and that he had been "put out." I asked what fees and he said "credit card processing fees." He said the fees are $15 per $500. I explained that I was also a business owner, and that you don't charge your customers additional credit card fees ESPECIALLY when they never stayed there, and ESPECIALLY when issuing a REFUND due to discriminating and not allowing someone to stay there! He debated me on credit card processing fees some more, and I again told him that I wanted my $30 back, as no services were rendered. He refused.

I told Walter that I was holding off writing my reviews, in hopes that we could resolve this situation, as horrible as it had already been. He refused again, then proceeded to tell me "I don't care. Give me a 1 star review. See if I care. I'm packed in here. No one cares what you have to say. I'll deny everything." Then things got downright creepy when he said "If you write a bad review, I'll post pictures I took of that trailer and your employees." Um. They were there for 30 minutes and YOU TOOK PICTURES of them and their trailer!?!? Oh. My. God. How insane and creepy ARE you?!?!

I told Walter "good luck." and hung up.

I then called my bank, told them this story, and asked if I could please open a dispute. They said "absolutely." They said that what he had said was not accurate, that they would be refunding our $30 today, and they were opening up a fraud case against Frontier Campground, and would recoup their money that way.

Moral of the story: no. And also, customers matter. Not respecting your customer is a sure fire way to lose them. Good luck, Mr. Creepy.

Small sites and very close to neighbors. Owner was very rude,we had visitors one night and parked vehicles in an empty site (that had been empty for 2 days) and the next morning he parked a 5th wheel there that no one stayed in,he didn't even hook it up. Stopped one of our guest and was very rude about her barely exceeding the speed limit! Very high priced and will not stay there or recommend it to anyone!!

Had a 1hr. Delay getting to check in, due to our cabin being cleaned and a bed frame repair. Then when in bed we discover bed bugs. Only reason i give a 2 star review is we was given a refund with an extra 46.50, for our trouble. Do not recommend renting a cabin.